Responsible Gaming
Introduction
At Vivre Essendon, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to view any money spent as the cost of entertainment, not as an investment or income source.
If you find yourself gambling more than intended or experiencing difficulties, please reach out for support. Help is available.
Age Verification
Online gambling in Australia is only available to individuals aged 18 years and over. We take age verification seriously and require all players to confirm they meet this legal requirement before accessing our services. If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of the following warning signs:
- Chasing losses: Continuing to gamble to try to recover money you've lost
- Hiding gambling: Keeping your gambling activity secret from family or friends
- Loss of control: Being unable to stop gambling or stick to predetermined limits
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with money you can't afford to lose: Using rent, bill, or essential expense money for gambling
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Borrowing money: Taking loans or using credit to fund gambling activities
- Relationship problems: Arguments with loved ones about your gambling
If you recognise any of these signs in yourself or someone you know, seeking help is a positive step forward.
Self-Help Tools
We provide several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Receive periodic reminders during play sessions showing your balance and time spent
- Session Timeouts: Automatically log out after a set period of inactivity
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, visit your account settings or contact our customer support team. Using these features is a sign of responsible gaming, not weakness.
Support Organizations
If you need help with problem gambling, numerous organisations in Australia and internationally provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free counselling and support service for problem gamblers and their families. Available 24/7.
United Kingdom
- GamCare: www.gamcare.org.uk
Free confidential support for problem gamblers and their families. - GamStop: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
United States
- National Council on Problem Gambling: www.ncpgambling.org
Information and referrals to local treatment services.
Canada
- Responsible Gambling Council: www.responsiblegambling.org
Resources and support for problem gambling.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education providing gambling addiction support and resources.
Call to Action
If you are experiencing gambling-related problems, please seek help immediately. There is no shame in reaching out—support services exist specifically to assist you.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call for support today. Your wellbeing is important to us.
Remember: gambling should be fun. If it stops being fun, it's time to take action.